Return & Refund Policy

Effective Date: 05 June 2024

At Skyle LK, we value your satisfaction and aim to provide high-quality products and services. Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or refunds once an order has been placed and processed. Please review your order carefully before completing your purchase.

Order Cancellations.

  • Order Processing: Once an order has been placed, it is immediately sent to our warehouse for processing. Due to this rapid process, we are unable to accept order cancellations.
  • Out of Stock Items: In the rare event that an item you have ordered is out of stock, we will notify you promptly and provide options for a replacement or a store credit for the amount of the unavailable item.

Damaged or Defective Products

While we do not accept returns, we do ensure that our products are delivered in excellent condition. If you receive a damaged or defective item, please follow the steps below:

  1. Contact Us: Notify our customer service team within 48 hours of receiving the damaged or defective product. Please provide your order number and a description of the issue.
  2. Evidence: Attach clear photos or videos of the damaged or defective product and the packaging it arrived in.
  3. Resolution: Our customer service team will review your case and, if approved, will provide a replacement or store credit for the affected item.

Incorrect Orders

If you receive an incorrect item in your order, please contact our customer service team within 48 hours of receiving your order. Include your order number and details of the incorrect item. We will review your case and arrange for the correct item to be sent to you promptly.

Customer Satisfaction

Your satisfaction is our priority. If you have any concerns or issues with your order, please do not hesitate to contact our customer service team. We are here to assist you and ensure that your shopping experience with Skyle LK is a positive one.

Thank you for shopping with Skyle Lk. We appreciate your understanding and cooperation.

Final Note

This Return and Refund Policy is subject to change at any time. Please review this policy periodically for any updates. By making a purchase with us, you agree to the terms of this policy.

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